Online Physician Consumer Ratings Do Not Predict Objective Quality Measures
Researchers say that online ratings should not be the deciding factor when selecting physicians, given their poor association with clinical performance.
Online Reviews
Should You Be Proactively Encouraging Patients to Leave Online Reviews of Your Practice?
Up to 65% of patients form an opinion on a doctor within reading 1 to 6 reviews. Should doctors be proactive in asking patients for feedback?
Physicians Should Be Cautious of HIPAA Violations During Online Reviews
Physicians should keep their replies to patient online reviews short and simple.
Tips for Doctors When Addressing Negative Patient Reviews
Doctors should respond quickly, validate their patients’ complaints and demonstrate their willingness to take action.
