Political Correctness in Diverse Workplace Fosters Creativity
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Office Management
Keeping a Medical Office Clean
First impressions say much to a prospective patient, and working in a clean environment is essential for medical staff. Clean waiting rooms, exam rooms, front desks, and bathrooms are important. Keeping germs at bay is prudent. How many patients complain that they don’t like going to the doctor (or hospitals) because they always get sick? In the medical office, a simple surface cleaning and pickup just is not enough.
Waiting Rooms of the Best Medical Practices
Along with waiting at the DMV and sitting in traffic, time spent in a doctor’s waiting room is ranked among life’s top inconveniences. No one enjoys sitting in an enclosed area full of sick people, idling his or her time with year-old magazines in a lackluster room while waiting to see the doctor. Even with appointments, wait times can be lengthy due to the fact that most offices overbook to compensate for frequent cancellations, but nothing is worse than waiting in a cluttered, unorganized, or boring space. So just how can you transform your waiting room from a drab limbo into a welcoming lounge area where patients feel comfortable spending their time?
Managing Your Staff
There is no blueprint available that will detail how you should effectively manage your staff. Successful supervisors have varying styles, and you should adopt an approach that suits your needs and personality while creating the appropriate atmosphere for your office. Whichever manner you implement, the goal is the same: inspire the confidence and respect of your staff. Set a good example by consistently being reasonable and fair. Really listen to your employees and, as in life outside the office, empathize with their concerns. This will generate the trust you require to build the practice you desire. Following are some tips that can significantly improve staff and practice management.
Managing Office Staff
There is no “best way” to manage your staff. Effective managers have varying styles. What’s important is the ability to inspire confidence and the respect of your staff. A good manager leads by setting a good example. Being reasonable and fair all of the time, and being right most of the time, creates the trust you need. Here are some tips that can significantly improve staff and practice management.
Color Your Office — The Feng Shui Way!
Thinking about redecorating your office? Is it in need of a paint job? Or perhaps you want to give your workspace a quick facelift? Why not consider using principles of feng shui to create a relaxing environment that can make your patients feel welcome and at home in your office.
Improve Your Medical Practice’s Health
The 19th century physician William Osler wrote, The practice of medicine is an art, not a trade; a calling, not a business; a calling. If he were practicing today, he might concede that you cant practice your art if your practice is not an effective business. Unlike other business models, a medical practice has limited power over prices yet operational costs constantly rise. This economic pinch affects small practices the most, so what can be done?
Who’s Watching Your Wallet? Part II
Has a trusted employee ever stolen from you, or perhaps you know of a colleague to whom this has happened? Discovering a theft can be especially troublesome; more times than not its someone youve come to rely on and trust emphatically. Doctors are particularly susceptible because embezzlers exploit the very traits that make effective doctors: compassion, humanitarianism, and a desire to help.
Who’s Watching Your Wallet?
The name Bernie Madoff will always be associated with greed, deception, and the infamous Ponzi scheme. There is a kind of collective disbelief and awe over its magnitude and the length of time that he was allowed to operate. Financial fraud is nothing new, and according to the Federal Trade Commission, complaints have risen 62% since 2008. No one is immune; the con artists are experts in manipulation, exploiting news headlines and even sacred events to find investors. They commonly infiltrate churches, organizations, and social groups, and create venues such as free educational dinner seminars as a means of networking and selling their wares.
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